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CS7800 & firmware
From a novice, I thought I had been quite diligent when I selected the CS7800 modem/router, it installed fine, is working fine. Overall, very pleased, and I was able to return the rented modem to the...
You're stuck. The ISP is required to do so as its part of the provisioning.
But suddenlink/optimium is horrible at doing so and rarely does.
So not much to do.
Its one of the reasons (not the only) that we recommend buying a modem separate from the router so you control the firmware/settings on the router and not an ISP who doesn't care.
Ok so for any C or CM series modems, ALL FW updates come from the ISP:
There are no end user FW upgrade options for these model modems.
Exactly. That's the page Netgear sent me this morning. Thanks for responding!
You're stuck. The ISP is required to do so as its part of the provisioning.
But suddenlink/optimium is horrible at doing so and rarely does.
So not much to do.
Its one of the reasons (not the only) that we recommend buying a modem separate from the router so you control the firmware/settings on the router and not an ISP who doesn't care.