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Forum Discussion
nj_jules
Aug 10, 2023Follower
Customer owned CM2000-100NAS cable modem - how do I update my firmware?
Greetings Tech Gurus, I own my own cable modem (CM2000-100NAS). From there I connect to an ORBI for house wifi, which works great. My question - since I have a customer owned cable modem, I ...
FURRYe38
Aug 10, 2023Guru - Experienced User
Users not not allowed to update modem FW on C and CM series modems. ISP can only update the FW:
Even on user owned modems. FYI, some ISPs will not update user owned modems. Ask them.