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Forum Discussion
mpt1123
Mar 12, 2022Tutor
CV7000V2 speeds with Xfinity
Hello: I've upgraded to XFINITY's Extreme Pro Internet which should give me around 800Mbs download. I don't get anything more than around 200Mbs. Wired is around 200 and wireless is around 160. W...
plemans
Mar 12, 2022Guru - Experienced User
did you try factory resetting the c7000 and reinstalling it? Test its speed in the default configuration
- mpt1123Mar 12, 2022Tutor
No, I haven't. Will I need to get Xfinity involved after I do the reset?
- plemansMar 12, 2022Guru - Experienced User
If its connected and working, no.
If you had your xfinity box reprovisioned to your service, then maybe to get it reprovisioned.
- KitsapMar 12, 2022Master
A couple of things to keep in mind:
The C7000V2 is a DOCSIS V3.0 device. Comcast will eventually recommend you upgrade to a DOCSIS V3.1 device. They like to protect their rental revenue stream.
You can check here to see if your C7000V2 has the correct firmware. (note only the ISP can update the firmware, not the user)