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Forum Discussion

Nintendians's avatar
Nintendians
Aspirant
Sep 17, 2020
Solved

dead slow internet speed

i'm only getting 1/10th speed of my xfinity 1gbps (1000mbps) speed plan. tried using all cat5e ethernet cable i have even the one that came with it. still same results. just my gaming pc with the mod...
  • Nintendians's avatar
    Nintendians
    Sep 28, 2020
    Never it was my dad cheap wireless router fault.
Nintendians's avatar
Nintendians
Aspirant
Sep 18, 2020

100mbps down and 35mbps up

 

V6.01.06

 

done, but still same speed results.

plemans's avatar
plemans
Guru - Experienced User
Sep 18, 2020

do you have a screen snip of your cable connections page and logs from the modem? 

  • Nintendians's avatar
    Nintendians
    Aspirant
    Sep 18, 2020

    here

    • Nintendians's avatar
      Nintendians
      Aspirant
      Sep 18, 2020

      and here

      • plemans's avatar
        plemans
        Guru - Experienced User
        Sep 18, 2020

        Your power levels look good.  A touch high on the upstream but not horrible.

        Have you tried having the ISP re-provision the modem? I've had them send the wrong provisioning before. 

        Or try replacing the cable? 

        Is your computer capable of gigabit?