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Forum Discussion
Device ceased working. Wifi still detectable but no internet, router 'not found or supported'
I haven't really had any issue with this device in the past. However, as of a few days ago, we basically just did not have access to the internet for some reason. Whenever one of our devices accessed...
Update: Called Comcast. They reset my signal, it didn't help. According to them, everything was working on their end. However, they said that they don't have the capability to update my firmware since I'm using my own equipment rather than theirs.
I don’t know if it will help in your case or not, but I was having this same problem. I did a factory reset using a paper clip in the reset hole on the rear of the unit. Push in and hold until all lights shut off (almost 10 seconds) After the full reset, I logged in through the http://www.routerlogin.net/ , changed my password, and as of now, it’s all been working fine again. Good luck.