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Heyrayyyy's avatar
Heyrayyyy
Follower
Jan 22, 2020

Device is registered but not showing on remote access

I purchased my router on eBay and had to call to have it register to my account. Everything has been registered but I cannot access my router remotely. Is this an issue I can fix or will I need to call netgear to have them fix it? My service has ended so I would have to pay for help but I feel like this isn’t an issue on my end and I should not have to pay.