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Forum Discussion
SCSM
Sep 03, 2022Aspirant
Devices connect to c7800 but no web access
Computer, tv, phones and tablets all say connected but have no internet access
SCSM
Sep 06, 2022Aspirant
All devices connect to the net but can't get any results from the web. Pinging Google using a code prompt returns a can't find host response while pinging 8.8.8.8 using a command prompt returns several successful hits. Appears that the modem/router is not converting "names" i to "up adresses" the web can find successfully. Is there a "fix" for this?
plemans
Sep 06, 2022Guru - Experienced User
Do you have a screen snip of the cable connections page and the event logs?
what are the led's on the router doing? (color/blinking/solid/etc)