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Devices losing connection with c6300 repeatedly
Devices lose internet. Restart device and gets reconnected. Constant ping shows sporadic higher return times hundreds ms. Clears up then has a regular spike. We have about 20 devices on. Connect via ...
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Changed my 2.4 GHhz to channel 9, I show about 30 Access points, but there is only 4 on Channel 9; already set to manual. 5GHz has been changed as well. I have been monitoring the channels and changing when their busy.
This problem has only recently started in the past 3 or 4 weeks. Before that I did not have a problem. Nothing recently has changed on my network. The Netgear C6300 is 3 or 4 years old.
Was looking to see if the Netgear C6300 was at its EOL, but unable to determine that the Netgear website.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Channel 9 is not a primary channel to use.
ALso try turning down the power output on the radios from 100% to 75 or 50% to see if this helps any since you have other wifi nieghbors near by. Under Advanced Tab/Advanced Settings/Wireless Settings
I reduced the power and changed the 2.4GHz settings to 6 and at first I thought the problem was solved. Yesterday was much better...could still see a hit about everhy 30 secs. Thought I would just watch it another day or so, but then everything went bad...here are the info I captured:
HP Laptop
Netgear C6300
Here is the continous ping to my gateway...
Reply from 192.168.0.1: bytes=32 time=483ms TTL=64
Reply from 192.168.0.1: bytes=32 time=532ms TTL=64
Reply from 192.168.0.1: bytes=32 time=777ms TTL=64
Reply from 192.168.0.1: bytes=32 time=505ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1381ms TTL=64
Reply from 192.168.0.1: bytes=32 time=606ms TTL=64
Reply from 192.168.0.1: bytes=32 time=202ms TTL=64
Reply from 192.168.0.1: bytes=32 time=690ms TTL=64
Reply from 192.168.0.1: bytes=32 time=701ms TTL=64
Reply from 192.168.0.1: bytes=32 time=561ms TTL=64
Reply from 192.168.0.1: bytes=32 time=504ms TTL=64
Reply from 192.168.0.1: bytes=32 time=377ms TTL=64
Reply from 192.168.0.1: bytes=32 time=427ms TTL=64
Reply from 192.168.0.1: bytes=32 time=381ms TTL=64
Reply from 192.168.0.1: bytes=32 time=428ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1086ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1076ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1487ms TTL=64
Reply from 192.168.0.1: bytes=32 time=807ms TTL=64
Reply from 192.168.0.1: bytes=32 time=18ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1188ms TTL=64
Reply from 192.168.0.1: bytes=32 time=79ms TTL=64
Reply from 192.168.0.1: bytes=32 time=79ms TTL=64
Reply from 192.168.0.1: bytes=32 time=209ms TTL=64
Reply from 192.168.0.1: bytes=32 time=94ms TTL=64
Reply from 192.168.0.1: bytes=32 time=158ms TTL=64
Reply from 192.168.0.1: bytes=32 time=180ms TTL=64
Reply from 192.168.0.1: bytes=32 time=360ms TTL=64
Reply from 192.168.0.1: bytes=32 time=229ms TTL=64
Reply from 192.168.0.1: bytes=32 time=318ms TTL=64
Reply from 192.168.0.1: bytes=32 time=187ms TTL=64
Reply from 192.168.0.1: bytes=32 time=37ms TTL=64
Reply from 192.168.0.1: bytes=32 time=59ms TTL=64
Reply from 192.168.0.1: bytes=32 time=231ms TTL=64
Reply from 192.168.0.1: bytes=32 time=366ms TTL=64
Reply from 192.168.0.1: bytes=32 time=143ms TTL=64
Reply from 192.168.0.1: bytes=32 time=210ms TTL=64
Reply from 192.168.0.1: bytes=32 time=279ms TTL=64
Reply from 192.168.0.1: bytes=32 time=240ms TTL=64
Reply from 192.168.0.1: bytes=32 time=320ms TTL=64
Reply from 192.168.0.1: bytes=32 time=102ms TTL=64
Reply from 192.168.0.1: bytes=32 time=197ms TTL=64
Reply from 192.168.0.1: bytes=32 time=78ms TTL=64
Reply from 192.168.0.1: bytes=32 time=496ms TTL=64
Reply from 192.168.0.1: bytes=32 time=434ms TTL=64
Reply from 192.168.0.1: bytes=32 time=432ms TTL=64Reply from 192.168.0.1: bytes=32 time=829ms TTL=64
Reply from 192.168.0.1: bytes=32 time=423ms TTL=64
Reply from 192.168.0.1: bytes=32 time=517ms TTL=64
Reply from 192.168.0.1: bytes=32 time=220ms TTL=64
Reply from 192.168.0.1: bytes=32 time=313ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1032ms TTL=64
Reply from 192.168.0.1: bytes=32 time=739ms TTL=64Here are the C6300 Cable Connection
<tabindex=-1>tartup Procedure</tabindex=-1> Procedure Status Comment Acquire Downstream Channel 507000000 Hz Locked Connectivity State Ok Operational Boot State Ok Operational Security Enabled BPI+ IP Provisioning Mode Honor MDD honorMdd(4) Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables 1 Locked QAM 256 1 507000000 Hz 0.0 dBmV 40.3 dB 29 0 2 Locked QAM 256 2 513000000 Hz -0.2 dBmV 40.3 dB 0 0 3 Locked QAM 256 3 519000000 Hz -0.2 dBmV 38.9 dB 0 0 4 Locked QAM 256 4 525000000 Hz -0.4 dBmV 40.3 dB 0 0 5 Locked QAM 256 5 531000000 Hz -0.5 dBmV 38.9 dB 0 0 6 Locked QAM 256 6 537000000 Hz -0.5 dBmV 38.9 dB 0 0 7 Locked QAM 256 7 543000000 Hz -0.7 dBmV 38.9 dB 0 0 8 Locked QAM 256 8 549000000 Hz -0.7 dBmV 38.9 dB 0 0 9 Locked QAM 256 9 555000000 Hz -0.7 dBmV 38.9 dB 0 0 10 Locked QAM 256 10 561000000 Hz -0.7 dBmV 38.9 dB 0 0 11 Locked QAM 256 11 567000000 Hz -0.7 dBmV 38.9 dB 0 0 12 Locked QAM 256 12 573000000 Hz -0.5 dBmV 38.6 dB 0 0 13 Locked QAM 256 13 579000000 Hz -0.5 dBmV 38.9 dB 0 0 14 Locked QAM 256 14 585000000 Hz 0.0 dBmV 38.6 dB 0 0 15 Locked QAM 256 15 591000000 Hz -0.2 dBmV 38.6 dB 0 0 16 Locked QAM 256 16 597000000 Hz 0.0 dBmV 38.6 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 Ksym/sec 17300000 Hz 44.5 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 23700000 Hz 45.3 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 30100000 Hz 45.3 dBmV 4 Locked ATDMA 4 5120 Ksym/sec 36500000 Hz 45.8 dBmV Current System Time: Thu Apr 16 08:46:51 2020 System Up Time: 00:17:20 Factory reset the modem and setup from scratch and test again...