NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sarbear
Jan 16, 2020Follower
did a factory reset and now can't get on home network
We have a basic modem/router combo - N300 wifi cable modem router, model C3000 we keep in the basement. We had originally been set up on a home network that included a wifi signal booster on the 2nd ...
plemans
Jan 17, 2020Guru - Experienced User
Your booster probably hasn't changed over. If you plug it, does the signal disappear?
If its the booster, just factory reset it (push and hold reset for 7-15 seconds while powered on, the lights should change). And then go through the setup again.
You didn't put what booster you have but you can go to netgear.com/support/ type in the model number and it'll have install guides, videos, and manuals that can help reinstall it.