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Forum Discussion
ekkoville
Nov 03, 2019Aspirant
DOCSIS 3.1 Modem
Hello all. First post here. I’ve had a CM1000 modem for at least a year if not longer. Recently I was chatting with an Xfinity support rep and he said for the new IP 4K box I would need a DOCSIS 3.1 m...
ekkoville
Nov 04, 2019Aspirant
Thanks for the comment FURRYe38. Is it possible that the one I have is indeed different than what’s on the shelves in terms of performance? I’ll get another one if that’s what I need, just thought the box would be noticeably different
FURRYe38
Nov 04, 2019Guru - Experienced User
Some ISPs required actual DOCSIS 3.1 modems for there 1Gb services. The ISP will have to ensure the CM1000 is compatible, if not, then find a actual DOCSIS 3.1, CM1100 or 1200 if you decide to go with NG.