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Forum Discussion

Eva138's avatar
Eva138
Follower
Feb 08, 2018

Does 8x4 Modem Router slows down the internet to 50Mbps if I get 400Mbps from IPS?

So I got upgraded to 400Mbps complementary (to not cancel the service) from my IPS but the internet speed slowed down to 50 Mbps. When I had the 200Mbps, this modem truly supported up to 200Mbps. Now...
Features
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Feb 13, 2018

I would first check with the ISP to make sure they coded the modem to get the correct speed if someone went in and changed your speed they could of made a mistake and your modem is being told to get 50mbps speed.

 

DarrenM