NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BizLorax
Nov 18, 2017Star
"Does not support Remote Access"
I have enabled remote management on the router (C7000-100NAS): Https, port 8443 But on the android genie app I get a "Does not support Remote Access" when I attempt to enable remote access on my Mot...
antinode
Nov 18, 2017Guru
> I have enabled remote management on the router (C7000-100NAS): Https,
> port 8443
This lets you use a web browser to access the router's management web
interface.
> But on the android genie app [...]
That's not a web browser.
> [...] I get a "Does not support Remote Access" when I attempt to
> enable remote access on my Motorola E4.
Is the C7000 router compatible with the "android genie app"?
Apparently not.
> Is this a limitation of the phone?
Not if the C7000 router is not compatible with the "android genie
app".
> Or is there some other setting I need to enable on the router for this
> to work?
No. You need an app and a router which are compatible. Or, you
might be able to use a web browser on the phone to access the router's
management web interface.