NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TrunkMonkey
Mar 10, 2022Tutor
Does the CM2050V have a a more stable upstream threshold than the CM1150V
I currently have the CM1150V for my Comcast Gig service (plus voice) but it's consistently given me problems where when the upstream signal reaches 48 dBmV, packet loss of 75% on average starts occur...
plemans
Mar 10, 2022Guru - Experienced User
48dbmv isn't that big a deal on the upstream.
But what helps us more is a full screen snip of the whole cable connections page and the event logs. That can help us check the line. What you can do in the mean time is.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.