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Forum Discussion
Juventus_nz
Mar 04, 2017Follower
DoS Attacks in the logs
Hey guys I have been getting disconnected from the internet at different times over the past week. At first i thought it might have been an ISP issue, spoke to them and multiple line checks revealed ...
DarrenM
Mar 09, 2017Sr. NETGEAR Moderator
Hello KClaeys
All the levels look good from what you posted but those could change when you are losing service maybe its a line issue outside it happens alot when neighbors get cable hooked up a tech could mess someone else connection up I guess you will find out when the tech comes.
DarrenM
KClaeys
Mar 26, 2017Aspirant
Hi Darren,
The cable company came out and ran a new line from the house to the pole, put a new box on the house, we moved the modem, used new cables on everything and I am still having issues. Now I am getting T3 and T4 timesouts. One day the internet was dropping literally every 10 minutes. Of course, Cox tells me it is on my end and they are getting great signals. Interestingly enough, when I contacted that university about not pinging my internet, I haven't had one DoS attack. Here is the log from today when trouble started (again). I am considering getting a modem from Cox and if I still have the same problems with one of THEIR modems, then I guess it is on them.
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- DarrenMMar 27, 2017Sr. NETGEAR Moderator
Hello KClaeys
It could be a bigger issue away from your homes lines but yea you may want to test another modem to be sure if its on there end or not but typically those T3 and T4 timeouts are.
DarrenM
- PSGatoBWJul 06, 2017Aspirant
I've had the same problems each person describes above, have set up trouble tickets, gotten your folks and Time Warner on the phone to duke it out, and it continues several weeks past the support period you offer. Quite frankly, I'm done with Netgear. You don't provide real resolution to this issue, as noted time and time again in reviewing this topic in the support community. My DOS attacks come from sites I frequent as well as sites I've never heard of or visited, nor has anyone else in our house visited them. I understand the device's job is to stop DOS attacks, but it sacrifices connection to the internet in doing so. THAT is the problem as I see it, but I'm woefully ignorant about the complicated world of IT. I'm sure it's more complicated, but the outcome is the same - we get booted from the internet and it takes anywhere from 30-45 minutes for the device to restabilize...until the next DOS attack. I hope you find a solution.