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Twilken98's avatar
Twilken98
Aspirant
May 05, 2020

Double nat on xbox

Keep getting double nat on my xbox, I switched to just a single modem/router instead of having both and it still keeps giving me a double nat. I've run out of ideas.

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Did you hard power OFF the xbox by pressing the front power button and holding it until the xbox shut off? Then reboot the modem router and then turn on the xbox? 

     

     

    • Twilken98's avatar
      Twilken98
      Aspirant
      Yes, even fully unplugged both for a min and let the modem/router to fully boot up before plugging in and turning on xbox...I've even tried port-forwarding.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What happens if you hard power OFF the xbox then elave it off. 

        Factory rest the modem and setup from scratch. Use uPnP only with no port forwarding configurations. After the modem is setup. Power ON the xbox and check netwworking NAT status. 

        Is this the only xbox game console you have online or is the more then one? 

  • Did you ever get this solved? I have a TP-link modem and a Netgear R6120 AC1200 router now. I can't seem to solve my kid's Xbox "double NAT" so I was going to buy a modem/router combo to solve the issue  CUZ how could one box give you a double NAT??? But you scare me with the C6220 giving you trouble ... If I had C6220 going straight to my cable coming in the house, I can still get a double NAT on my WiFI router side? Geez. Why even buy a combo box then? This was going to be my solution.

     

    - P

    • > [...] I have a TP-link modem [...]

       

         Has this "modem" a model number?  (Is it a "modem" or a
      modem+router?)

       

         By itself, that difference would justify opening your own new thread
      for your own problem, rather than joining this old, dead-end thread.

       

      > [...] If I had C6220 going straight to my cable coming in the house, I
      > can still get a double NAT on my WiFI router side? [...]

       

         You can, if your (unspecified) ISP uses carrier-grade NAT.  Did you
      read any of the previous stuff here?  Clearly, you didn't grasp the
      value of a useful description of your "a TP-link modem".  Did you
      consider answering the other questions which the OP failed to answer
      about his environment?

       

      > [...] Why even buy a combo box then? [...]

       

         It's more compact, with one less pesky Ethernet cable?  If you ever
      need a new/better modem, it encourages you buy a new router, too?

       

      > [...] This was going to be my solution.

       

         Perhaps it would be helpful to determine the cause of the problem
      before deciding on a solution to it.

      • pccr's avatar
        pccr
        Aspirant

        I didn't see this response before the parallel thread response. While I am sure you get tired of talking to a lot of newbies trying to figure out their internet problems, berating them does not help. Most of the people you are talking to do not know what they are not telling you.

         

        I will say that this part of your response was very helpful. "You can, if your (unspecified) ISP uses carrier-grade NAT." I looked that up and it seemed to help explain why a "tracert 8.8.8.8" would show an extra private IP address I could not explain. I called my ISP and they changed the setting to open on my privately own TC-7610 and my daughter's XBOX now reports an open NAT type. Amazingly, the tracert still shows the extra private IP address (but a different one) so I still don't understand all this.

         

        So you did help me fix the issue and saved me $100+. Thanks!

         

        - P