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Forum Discussion
Acharest23
May 18, 2020Aspirant
Down arrow light blinking c6220
We just moved and switched from spectrum to cox, I plugged in the c6220 and the down arrow is blinking green. Cox says that all is well on their end and to contact Netgear. The 5 and 2.5GHz lights are...
plemans
May 18, 2020Guru - Experienced User
Log into the device and pull up the cable connection page. Take a screensnip of it.
Also get a screen snip of your logs.
Was cox able to provision the modem? I'd contact them and have them re-provision it.
Acharest23
May 18, 2020Aspirant
Thank you for responding.
Do I pull the log in info off a computer? Will have to locate a laptop in one of the moving boxes if that’s the case.
Cox said that it was not responding to attempts to connect.
Do I pull the log in info off a computer? Will have to locate a laptop in one of the moving boxes if that’s the case.
Cox said that it was not responding to attempts to connect.