NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nelsonavocado's avatar
Nelsonavocado
Follower
Aug 23, 2020

Download Speed (C7000 V2)

So my download speeds drop to 8mbs when I am downloading anything. I am currently paying for gigabit speed from my ISP. When I go to test my download speeds it gives me about 130-140mbs download speeds but that is not what I am actually experiencing when downloading things. Any help?

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 23, 2020

    A couple ideas.

    1. Most isp's (not all) require docsis 3.1 for gigabit speeds. The c7000 is docsis 3.0. 

    2. Do you have a screen snip of the cable connections page and the logs from the c7000? it allows us to check connections back to isp. 

    3. If you have any cable splitters, amplifiers, or attenuators in line, remove them. check the coax for kinks/damage/corrosion/bad-cheap connectors/extended runs. Prefereably, connect it where the coax enters the home to rule out wiring within the walls causing the issues.