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Forum Discussion
Download speeds significantly lower than usual, but upload is normal for my C6250
So basically my router/modem has horribly slow download speeds. I pay for, and for months have received 150 Mbps download and 10 Mbps upload. As of a few days ago, my download speed has dropped to 1-1...
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Check the speeds with a wired PC, not wireless...
I already checked/did all those things but the problem persists.
Try a different PC?
Ask the ISP to reprovision the configuration file to the modem. Power OFF for 1 minute then back on and re-test with a wried PC. Turn OFF ALL other wireless and wired devices. Speed test with Ooklas installable speed test app.
If the problem still continues, you have have a faulty or modem going bad.
- So I've found that keeping the power disconnected for over 1 minute restores my internet to its functional state, but only for about a half hour to an hour because it went back to its problematic state.
- Spoke too soon. It returned to its problematic state in just a few minutes this time. Issue is still ongoing.