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Forum Discussion
Error with comcast connection
We recently moved to a new apartment and are having trouble activating our internet through comcast. We are using a NetGear CM500 modem. Whenever we plug the ethernet cable into either of our compute...
Hello calyandwolfy
I would say something is wrong with the cable connection or something is messed up in the ISP billing system that activates the modem and its stuck you could try to factory reset the modem by holding the reset button for 10 seconds then try to activate the modem again.
DarrenM