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Forum Discussion

satvik's avatar
satvik
Aspirant
Oct 08, 2020

Escalate case # 43414671 C3700 Bad router component

Hi I called the support and I am not being helped at all on this matter, you guys keep repeating the same things about getting the 6 months phone support when clearly the device is faulty. This is u...
schumaku's avatar
schumaku
Guru - Experienced User
Oct 08, 2020

One post is enough please. You talk to the community, typically not to Netgear here.

 

@vkdelta please.

  • satvik's avatar
    satvik
    Aspirant
    Oct 08, 2020

    I understand but netgear representatives are not taking any initiative to solve my issue. They keep repeating the same steps to follow which lead to no results. Recently they even closed the case when I got mad since no resolution was happening and the same things were being repeated.