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Forum Discussion
liduck
Jul 23, 2019Tutor
Ethernet ports not working after ISP outage R6400
Had bad storms pass through area yesterday and experienced ISP outage (internet/TV/phone). Went to work and came home to find ISP service restored, wifi is up and working but all of the ethernet por...
- Jul 23, 2019
> [...] no mention of NO light lit, [...]
No port-status light = no connection.
If you had even one working port, then you could connect it to an
external network switch, but if they're all fried, then you may be
doomed.> [...] as it's past the 3 months, the only help I can get from Netgear
> is to buy a contract? [...]I wouldn't bet that the warranty covers lightning, but there should
be an option to return a defective gizmo without needing a support
agreement.
FURRYe38
Jul 23, 2019Guru - Experienced User
Please post about this here for your model router:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Good Luck.