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Forum Discussion
Event Log issues: weak connections
Nighthawk x4s AC3200
Connection started to become very weak and would stop working. I checked the event log and had the same pattern over and over every minute. Is this a ISP issue or router issue? The events are listed below.
Thank you.
No Ranging Response received - T3 time-out, CM-MAC=94: a6.7 e:d1:7d fc;CMTS-MAC=00:01:5c:b4:56:90;CM-QOS=
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received
MDD message timeout;CM-MAC=94: a6:7e:d1:7dfc; CMTS-MAC=00:01:5c.b4:56:90;CM-QOS=1.1;CM-VER=3.1;
Started Unicast Maintenance Ranging - No Response received
Connection started to become very weak and would stop working. I checked the event log and had the same pattern over and over every minute. Is this a ISP issue or router issue? The events are listed below.
Thank you.
No Ranging Response received - T3 time-out, CM-MAC=94: a6.7 e:d1:7d fc;CMTS-MAC=00:01:5c:b4:56:90;CM-QOS=
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received
MDD message timeout;CM-MAC=94: a6:7e:d1:7dfc; CMTS-MAC=00:01:5c.b4:56:90;CM-QOS=1.1;CM-VER=3.1;
Started Unicast Maintenance Ranging - No Response received
1 Reply
What model modem do you have? C####?
What Firmware version is currently loaded?
Please post a full copy and paste of the modems connection status and event log page data.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
