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Forum Discussion
Extremely slow 2.4 GHz network
I have been having an issue with my WiFi signal for weeks now. It has been extremely slow and most times non-existent. I’m finding out now that I’ve been connected to the 2.4 GHz channel, so I tried t...
Thanks for your response. We have an AC1600 WiFi cable modem router. Our service is rated at 100 Mbps, and usually teeter around 75ish when we were connecting before this issue came up. Over the last few weeks, using the Ookla Speed Test app and website that our provider always uses/recommends, we’ve seen anything from as low as 0.37 to 37.8. Tech support with our provider always instructs us to unplug the modem and turn it back on, and that’s usually when we see the higher speeds. Other than that, it usually fluctuates in the 20s, with the occasional initial peak in the 30s and dropping down into the teens and single digits.
The c6250 should easily be able to max out a 100mbps connection.
1. What speed do you get hardwired into the C6250?
2. What speed do you get over 2.4ghz?
3. What speed do you get over 5ghz?
4. What exact device are you using for testing each of these? Again, we need specifics. Slow for you could be fast for someone else. Use numbers and exact model numbers. Some devices use a 1x1 antenna and others use a 2x2 or 3x3 antenna. Which is why you need to be specific.
Also, log into the C6250 and go to the modem's connection page and take a screen snip of your upload/download info including snr/errors/etc. this is important for checking the connection back to the isp. Like I said, the c6250 should easily handle 100mbps.