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Forum Discussion
Ron23
Sep 13, 2024Tutor
Firmaware updates for AC1900-C7000
My ISP is XFinity and I have this Netgear (AC1900) modem-router combo. I was wondering where the firmware updates come from. Should Xfinity be releasing updates or do they come from Netgear?
Thanks.
Any C and CM series model modems firmware comes from the ISP. NG develops it then hands it off to the ISP for further testing and certification on there networks. Users can not update C and CM series modems. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
1 Reply
- FURRYe38Guru - Experienced User
Any C and CM series model modems firmware comes from the ISP. NG develops it then hands it off to the ISP for further testing and certification on there networks. Users can not update C and CM series modems. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router