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Forum Discussion

Vpbomp's avatar
Vpbomp
Aspirant
Sep 21, 2020

Firmware file c7000

Hello !!I am looking for a firmware file for this device, mine bricked itself ;( during an update lost power 
plemans's avatar
plemans
Guru - Experienced User
Sep 21, 2020

That's not good. 

there isn't a firmeware file because it comes from the isp. 

You can attempt to have the isp re-provision it or reinstall firmware but its not something the user can do. 

  • Vpbomp's avatar
    Vpbomp
    Aspirant
    Sep 21, 2020

    I'm able to communicate with the unit

     

    Same ip schem, subnet. 

     

    I believe I can send the file over tftp

     

    Just need the file 

    • plemans's avatar
      plemans
      Guru - Experienced User
      Sep 21, 2020

      Again, you can't get the file. Only the isp has it. its the way combo devices work and one of the reason's we usually recommend people buy modems seperate from routers. 

      Have you tried a factory reset? 

      Or a 30/30/30 reset? 

      • Vpbomp's avatar
        Vpbomp
        Aspirant
        Sep 21, 2020
        Yeah,

        Tried the little Netgear application too

        Called Cox they won't give the file.

        Should have had a ups

        Or modem/router