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Forum Discussion
ezsdad124
Feb 08, 2021Aspirant
firmware removal on CM1000v2
My ISP says I can't use my modem with them because it has firmware from a previous ISP. Is this true? Can firmware from one ISP be removed to allow use with another ISP? If so, how do I do it?
ezsdad124
Feb 08, 2021Aspirant
So, you are saying my modem can only be used with the one ISP because it has its firmware in it? To change ISPs, I must have a new modem?
FURRYe38
Feb 08, 2021Guru - Experienced User
ISP should be able to push there own FW on top of what is already loaded.
Users can't upate FW on there own. Has to be pushed from the ISP. Ask them if you can bring in the modem for them to put FW on it.