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Forum Discussion
Tom10036
Oct 01, 2020Guide
Firmware update c7000v2
My internet is not working. Spectrum told me that I need to update my WiFi router. I installed nighthawk app from iPhone and I’m stuck at the step where it shows firmware out-of-date. From my laptop c...
- Oct 01, 2020
So its not getting any signal.
go to where the coax enters the home and directly connect tthe coax to the modem. This ensures nothing in the home is causing an issue.
Tom10036
Oct 01, 2020Guide
plemans
Oct 01, 2020Guru - Experienced User
So its not getting any signal.
go to where the coax enters the home and directly connect tthe coax to the modem. This ensures nothing in the home is causing an issue.
- Tom10036Oct 01, 2020GuideIt didn’t make a difference. Hopefully this is a cable issue that Spectrum technician can fix it tomorrow.
- Tom10036Oct 03, 2020GuideCable technician was able to fix it. As you indicated, it wasn’t a problem with netgear. Thanks a bunch!
- plemansOct 03, 2020Guru - Experienced User
glad to hear you got it working!
- ByronTOct 19, 2020InitiateWhat did the tech do to resolve the problem?
I’m having the same issue except I can connect to the internet- Tom10036Oct 19, 2020GuideThey fixed the problem from Spectrum system. It was fixed after the tech made multiple phone calls to Spectrum over 2 hours. My router didn’t have a problem but Spectrum did something from their end to fix this problem.
- Unlucky11Dec 26, 2020InitiateI want to update my netgear modem router