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Forum Discussion

Tom10036's avatar
Tom10036
Guide
Oct 01, 2020
Solved

Firmware update c7000v2

My internet is not working. Spectrum told me that I need to update my WiFi router. I installed nighthawk app from iPhone and I’m stuck at the step where it shows firmware out-of-date. From my laptop c...
  • plemans's avatar
    plemans
    Oct 01, 2020

    So its not getting any signal.

    go to where the coax enters the home and directly connect tthe coax to the modem. This ensures nothing in the home is causing an issue. 

     

plemans's avatar
plemans
Guru - Experienced User
Nov 02, 2020
Netgear should not let the ISP have control over this function.

Its not something netgear has control of. Its part of the docsis 3.0/3.1 spec. And its not only Netgear has this issue. 

And they DID do something about it. The newst CAX80 was made powerful enough they could seperate out the modem/router firmware so the router portion is updatable. But not the modem side. That's all controlled by the isp. 

If you want control over it, buy a modem seperate from the router and not an integrated unit. 

Oragnz's avatar
Oragnz
Initiate
Nov 18, 2020

That's a rich solution. And I do mean rich... $400+ for the router and another $100+ for the modem. I was just looking for a generic firmware solution and possibly a company that stands behind its products. Bye Bye Netgear

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 18, 2020

    Good Luck.