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Forum Discussion
Firmware update c7000v2
So I was wondering what I should do if spectrum my isp does not know how to fix my firmware not updated issue on my Nighthawk Cable Modem Router. Any thoughts about next steps? Or any new development...
Is your modem having problems or no?
FW updates only come from ISPs, there are no user FW updates on cable modems. This is standard ISP policy.
I understand what your saying but here is the issue. I tried connecting the netgeat app on my phone and ipad to my modem router and they both say that my firmware is out of date. I called the ISP and they have no clue how to fix the issue. I called netgear and they told me to call the ISP. I am trying to see if anyone was able to get this issue resolved and how???
Thank you
Ignore the FW notices ON the app. Others have posted about this and seems to be a known thing with this apps. False positive.
There is NO way to update FW by a user on these modems. NG needs to put in some code to look for these models and check FW version and compare to what is approved by the ISP or tell the app not to show the notification if it doesn't meet better FW check criteria.
Ignore the notification.