NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CSchveder74
Apr 28, 2018Aspirant
Firmware update for CM400
I received an email a few weeks ago saying that there is an important security firmware update that needs to be installed, but when I follow the directions to download and install it, I'm told that i...
moocowcow
Jul 14, 2018Initiate
I am having the same issue as CSchveder74. Our ISP says they cannot push firmware updates to modems that aren't their own - they don't want to assume liability. Netgear needs to resolve this issue. It's Netgear hardware and firmware. Stop saying we need to go through our ISPs and give us a way to download the firmware ourselves.