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Forum Discussion
Firmware Update for CM500
Hi, I need to update my firmware for my CM500 modem. Per Netgear, it should be V1.01.05 but mine is still V1.01.04 (according to modem when I log in from home network). Because Netgear says I need...
Hello Sparky0721
Yea I see you are getting T3 and T4 timeouts which indicated there is signal issues you will have to contact your ISP and have them come check you lines and the lines in the area.
DarrenM
Hi. I am having the exact same problems as described above. When I called my ISP, Spectrum/Time Warner, they said that there have been no internet outages in my area in weeks, so it must be my modem. Netgear indicates there is a firmware upgrade, v1.01.05. This is in the troubleshooting advice to upgrade firmware. However, the ISP says they can't do it, and Netgear says they can't do it. How am I supposed to upgrade the firmware?
And this was the last error listed in my event log: Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=2c:30:33:6d:93:70;CMTS-MAC=00:17:10:88:37:06;CM-QOS=1.1;CM-VER=3.0;
There are many other errors listed in the log. Synch timing syncronization failure is another common one. It would seem obvious to ugrade firmware, just not possible....