NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Firmware Update for CM500
Hi, I need to update my firmware for my CM500 modem. Per Netgear, it should be V1.01.05 but mine is still V1.01.04 (according to modem when I log in from home network). Because Netgear says I need...
Hi. I am having the exact same problems as described above. When I called my ISP, Spectrum/Time Warner, they said that there have been no internet outages in my area in weeks, so it must be my modem. Netgear indicates there is a firmware upgrade, v1.01.05. This is in the troubleshooting advice to upgrade firmware. However, the ISP says they can't do it, and Netgear says they can't do it. How am I supposed to upgrade the firmware?
And this was the last error listed in my event log: Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=2c:30:33:6d:93:70;CMTS-MAC=00:17:10:88:37:06;CM-QOS=1.1;CM-VER=3.0;
There are many other errors listed in the log. Synch timing syncronization failure is another common one. It would seem obvious to ugrade firmware, just not possible....