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Forum Discussion
mcdowelf
Dec 29, 2016Aspirant
Gateway Addr Has Changed, Wireless Connections Cannot Obtain IP Addr.
Owned this model Router/Modem for about four months. Came home from work one day, and it looks like the power had gone out, as my machine was stuck in a POST screen talking about my power supply unex...
- Jan 03, 2017
Found the answer to this.
The tier-1 support from my ISP originally refused to work on this issue because they would not support my personally owned modem/router. When I contacted live chat support for my ISP and described to the agent the issue, they escalated it to tier-2.
I recieved a phone call from a local tech the next day who told me that personally owned devices by default are assigned "passthrough" by the ISP. The setting forces a disabling of NAT so that if someone has, say a linksys wireless router attached a to a modem, both machines won't do routing. The setting was correct a few months ago when I called in to have my personal router set by the ISP, but at some point over the Christmas weekend that setting was lost. So they changed a value on their end and it worked fine. I just had to wait a while to get someone who knew what they were doing there.
mcdowelf
Dec 29, 2016Aspirant
It would appear I can not edit the above post.
The model is a CG3000v2.
The limitation of only one connected item at a time seems to be clarified to: It only connects to one device at all - my main workstation. Connecting a laptop with the network cable doesn't work either - The laptop can't identify the network and has an APIPA address.