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Forum Discussion
Jpandersen
Sep 02, 2019Aspirant
Genie app no longer working properly when trying to manage my router. I have tried re downloading
I have a c7000 v2 and the genie app was working great. Now the app doesn't work at all. Doesn't show network name, network map only shows one device, no speed test. Pretty much the app is useless now....
FURRYe38
Sep 03, 2019Guru - Experienced User
The Genie app is becoming out of date and may no longer support any NG product.
- JpandersenSep 03, 2019AspirantIs there another app I can use? Nighthawk app isn't compatible. Or am I forced to use router login to manage my router?
- FURRYe38Sep 03, 2019Guru - Experienced User
Make sure the Genie app is up to date.
You'll need to use a web browser and the modems web page to do any modem mangagement.
- JpandersenSep 03, 2019AspirantThank you. I'm new to all of this. Do I use the routerlogin.net web page or is there another web page?