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Forum Discussion
Genie app not connecting to router’s WiFi
My iPhone and other devices are connected to my WiFi network Via my NETGEAR nighthawk C7000 router, but when I open the Genie app it says to connect my mobile device to my NETGEAR’s router WiFi as i...
Please post about this over in the Genie app forum:
https://community.netgear.com/t5/Genie/bd-p/home-genie
Good Luck.
Correct me if I’m wrong but I think I posted it in both the genie app forum and also the modem/ router forum. I originally posted it I think on the genie app forum but then someone messaged me saying I should consider posting it under modem/router forum.
IF your devices are connecting to the modem fine and also you can access the modems web page using a PC or laptop and web browser fine, then this is a genie app issue.
- I cannot login to netgear genie. I can put my password in but my administrator ID will not let me type anything. The cursor will not go there. I have no issues with my router, I just want to update the firmware/software and I cannot
- Im too certain but I don’t think the genie app will update the firmware. From what I understand any router or modem update comes from your ISP.
- I think it’s a genie app issue then. How do I get assistance with the app issue so I can get the genie app to connect to my nighthawk router WiFi?