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Forum Discussion
Southpaw07
Aug 14, 2020Aspirant
Genie app not connecting to router’s WiFi
My iPhone and other devices are connected to my WiFi network Via my NETGEAR nighthawk C7000 router, but when I open the Genie app it says to connect my mobile device to my NETGEAR’s router WiFi as i...
FURRYe38
Aug 16, 2020Guru - Experienced User
IF your devices are connecting to the modem fine and also you can access the modems web page using a PC or laptop and web browser fine, then this is a genie app issue.
Southpaw07
Aug 16, 2020Aspirant
I think it’s a genie app issue then. How do I get assistance with the app issue so I can get the genie app to connect to my nighthawk router WiFi?