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Forum Discussion

pablocarc's avatar
pablocarc
Aspirant
May 19, 2020
Solved

Genie password

I forgot the Genie password. (not the wifi router password, just the Gennie software on my computer). How do I get it back or replace the password ?
  • Blanca_O's avatar
    Blanca_O
    May 25, 2020

    Hi pablocarc

     

    If you can not logged in using the default password or you forgot the password then you are probably going to have to reset your router to its default settings.

     

    Regards,
    Blanca
    Community Team

     

     

     

pablocarc's avatar
pablocarc
Aspirant
May 25, 2020

Netgear Model C7000v2

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
May 25, 2020

Hi pablocarc

 

If you can not logged in using the default password or you forgot the password then you are probably going to have to reset your router to its default settings.

 

Regards,
Blanca
Community Team