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Forum Discussion
akoz
Oct 20, 2023Tutor
Genuine Mystery Connection / AX2700 SSIDs not showing up.
I've discovered quite the mystery today. I am not an internet guru. I was trying to hook up a wifi pet feeder today and it told me I needed to be on 2.4. So I went into my router settings and made...
akoz
Oct 20, 2023Tutor
Thank you for helping me! 💞 You're a saint haha. I'm sorry I didn't include the correct information from the get-go.
Um, the router is CAX30 (AX2700). The mesh system says its called Nighthawk Mesh Wifi 6 Router.
I think I found the firmware version:
Firmware Version V2.1.6.2
Cable Firmware Version V1.04.10
"If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?"
You lost me here, sorry. All I have are this CAX30 and the Wifi Mesh System which is plugged into it.
FURRYe38
Oct 21, 2023Guru - Experienced User
You can disable Smart Connect on the modem using the web page at 192.168.1.1 using a web browser under the Basic/Wireless Setings tab on the modems web page. Leave the 2.45Ghz and 5Ghz as separate SSIDs, then get the IoT device and the setup mobile device connected to the 2.4Ghz SSID. Then after all is connected, Set Smart Connect back to enabled.