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Forum Discussion
Mikeberry3232
Aug 14, 2018Aspirant
Get 1 gb speed from Netgear C700 AC1900
I have a Nighthawk C700 AC1900 which says that it supports up to 960 MBPS yet Comcast is telling me that it can't get anywhere near that. I called Netgear customer service and they stated that it mos...
michaelkenward
Aug 15, 2018Guru - Experienced User
First, I assume that you mean C7000.
Second, that is a cable modem.
By the way, you have posted your message in the section of this community given over to Nighthawk WiFi Routers. Your devices is a cable modem. You might get better replies, and find other answers, over in the appropriate section:
Cable Modems, Routers and DSL Modems - NETGEAR Communities
Then there is the 960 Mbps bit. Is that wired? Wifi? What do you get?
Mikeberry3232
Aug 15, 2018Aspirant
Yes C7000 is what I meant. I'm getting 245 mbps on wifi. I have not checked it hard wired yet.
- IrvSpAug 15, 2018Master
Hardwired speed is good to know and compare.
WIreless, if different, need to know some info, like device and network adapter, which band, and if a dual band device, are both bands the same speed?
- Mikeberry3232Aug 15, 2018AspirantI'm getting the same speed as I did before I upgraded to the Comcast 1gig speed. Around 240 mbps.
- DarrenMAug 15, 2018Sr. NETGEAR Moderator
Hello Mikeberry
I would double check with your ISP that they upgraded you account correctly sometimes when they do a upgrade they assign the speed to a different modem that is not yours and leave your modem on the account with the same speed.
DarrenM
- michaelkenwardAug 15, 2018Guru - Experienced User
Mikeberry3232 wrote:
I'm getting 245 mbps on wifi.Maybe that is as fast as the wifi clients you are using can manage.
- Mikeberry3232Aug 15, 2018AspirantBut then why would Netgear state that it can produce speeds up to 1gig?
- michaelkenwardAug 15, 2018Guru - Experienced User
Mikeberry3232 wrote:
But then why would Netgear state that it can produce speeds up to 1gig?Where does it promise that sort of wifi speed? Oh, and "up to" could mean anything.
Remember, your speed between local wifi clients may not be the same as the internet speed.
Can your wifi clients get much better speeds if you try them with different sources?