NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mikeberry3232
Aug 14, 2018Aspirant
Get 1 gb speed from Netgear C700 AC1900
I have a Nighthawk C700 AC1900 which says that it supports up to 960 MBPS yet Comcast is telling me that it can't get anywhere near that. I called Netgear customer service and they stated that it mos...
Mikeberry3232
Aug 15, 2018Aspirant
Yes C7000 is what I meant. I'm getting 245 mbps on wifi. I have not checked it hard wired yet.
IrvSp
Aug 15, 2018Master
Hardwired speed is good to know and compare.
WIreless, if different, need to know some info, like device and network adapter, which band, and if a dual band device, are both bands the same speed?
- Mikeberry3232Aug 15, 2018AspirantI'm getting the same speed as I did before I upgraded to the Comcast 1gig speed. Around 240 mbps.
- DarrenMAug 15, 2018Sr. NETGEAR Moderator
Hello Mikeberry
I would double check with your ISP that they upgraded you account correctly sometimes when they do a upgrade they assign the speed to a different modem that is not yours and leave your modem on the account with the same speed.
DarrenM
- Mikeberry3232Aug 15, 2018AspirantI checked my account online and it stated that it was changed to the 1gig plan. But when I called they said that the modem that I have cannot produce speeds up to 1gig?