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Forum Discussion
Mikeberry3232
Aug 14, 2018Aspirant
Get 1 gb speed from Netgear C700 AC1900
I have a Nighthawk C700 AC1900 which says that it supports up to 960 MBPS yet Comcast is telling me that it can't get anywhere near that. I called Netgear customer service and they stated that it mos...
michaelkenward
Aug 15, 2018Guru - Experienced User
First, I assume that you mean C7000.
Second, that is a cable modem.
By the way, you have posted your message in the section of this community given over to Nighthawk WiFi Routers. Your devices is a cable modem. You might get better replies, and find other answers, over in the appropriate section:
Cable Modems, Routers and DSL Modems - NETGEAR Communities
Then there is the 960 Mbps bit. Is that wired? Wifi? What do you get?
vkdelta
Aug 15, 2018NETGEAR Employee Retired
While the any 24x8 device is capable of around ~960 Mbps PHY rate (approx 40 Mbps per channel times 24 channels), Comcast is *NOT* deploying 1 Gbps services on 24x8 modem.
Comcast is requiring all the customers to have Minimum of DOCSIS 3.1 devices for gigabit service.
Whenever you purchase a modem, you need to check compatability with your service plan on xfinity's website or call them.
https://mydeviceinfo.xfinity.com/
edit; Add *NOT*
- IrvSpAug 15, 2018Master
vkdelta wrote:
While the any 24x8 device is capable of around ~960 Mbps PHY rate (approx 40 Mbps per channel times 24 channels), Comcast is *NOT* deploying 1 Gbps services on 24x8 modem.
Comcast is requiring all the customers to have Minimum of DOCSIS 3.1 devices for gigabit service.
Whenever you purchase a modem, you need to check compatability with your service plan on xfinity's website or call them.
https://mydeviceinfo.xfinity.com/
edit; Add *NOT*
Might want to check Netgear Product page then, see https://www.netgear.com/home/products/networking/cable-modems-routers/C7000.aspx
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- One of the best cable modem routers for XFINITY® from Comcast Blast/Extreme plans or Spectrum
- 24x8 Channel Bonding enables up to 960 Mbps‡ download speeds
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- Mikeberry3232Aug 15, 2018AspirantThat is the one that I have?
- IrvSpAug 15, 2018Master
Mikeberry3232 wrote:
That is the one that I have?Not sure what are you referring too? Can't tell?
In addition, there might be some forum s/w problems. Right now this thread has disappeared for the index????