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Solved
Getting some really weird time outs at the same time every night
Have had techs out, they have changed our line, all our connectors and he even adjusted our neighbors lines incase we were getting feedback from them. Still happening...
I will include some Image links here since this is a new account.
https://imgur.com/3Zjt7pV
modems log
Cable connect Cont.
https://imgur.com/nxtsBZN
Cable connect Cont.
Have the ISP reprovision the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
5 Replies
Have the ISP reprovision the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853This has worked so far!!!!!!! Thank you!
So which suggestion help?