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midian5214's avatar
midian5214
Aspirant
Feb 26, 2022
Solved

Hard wired internet, no wifi for devices

Hello, My internet was going in and out last night due to snow storm. My internet was restored, and my C7000v2 router is hard wired to my desk top, but all of my wifi receiving devices say, "Interne...
  • FURRYe38's avatar
    FURRYe38
    Feb 26, 2022

    Try a factory reset with the modem disconnected from the ISP coax cable line. 
    Connect 1 wired PC to the back of the modem and press the reset button for 10 seconds then release. 

    Can you access the modems web page at 192.168.0.1 or 192.168.1.1 in a web browser? 

    If you see the start up setup wizard here, walk thru the setup wizard and complete the wizard. Set a simple short named WiFi SSID and give a simple wifi password for now. When you get to the home screen see if any of your devices sees the SSID name. 

     

    If you can't see the new SSID name or connect with any wifi devices, possible the wifi radios went bad.

     

    Let us know if you get this far. 

midian5214's avatar
midian5214
Aspirant
Feb 28, 2022

Hey Furrye38,

I want to let you know I was able to finally get into my modem/router page. Only by going through network help on my computer, and using another browser, Microsoft Edge(even though I cleared the history on Google like it said), then using my phone to access Netgear Geni, and it said my modem /router wasn't set up.?. Although, when I first got the C7000v2, I Initially set it up, which was back in May... Go figure... So I followed it's direction, and everything is hooked up, TV's, XBox S, phones, etc...

I wonder what would have wiped it, firmware, on/off throughout snow storm??? Maybe you know.?.

But anyway, I want to Thank You for All your help trying to fix my problem... You did steer me in the right direction.

Thanks Again, and Take Care,

midian5214