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Forum Discussion
Popo99
Aug 28, 2022Aspirant
Have interneet with modem/router, but no when plugged directly in modem
Have some basic equipment for my internet. A CM700 modem, a R7000 router. Have internet connection with the following setup: Xfinity => CM700 (modem) => R7000 (router) =(wired)=> PC I want to te...
- Aug 28, 2022
When you directly connect your pc/laptop to the modem, the isp doesn't automatically reassign the ip address if it isn't powered off.
So power off the modem (and the laptop/pc). Give it a couple minutes. Then power on the modem without a device connected to it.
Once its fully booted, then connect your pc/laptop and power it on. Give a bit to fully boot.
That should get you a connection.
In terms of the modem not having a speed test, its not a router. Its a modem only device. I've got quite a few modems (from several companies) and none of the modem only device have any speedtesting built in. Again, they're modem only device.
plemans
Aug 31, 2022Guru - Experienced User
If you have the r7000, try factory resetting it. during the install, make sure to leave qos, access control, traffic monitoring, and parental controls all disabled. Then test the wired speeds.