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Forum Discussion
rareaagle
Aug 19, 2018Aspirant
have to reset modem a lot
Have to reset modem a lot. Modem problem or ISP problem?
michaelkenward
Aug 19, 2018Guru - Experienced User
What prompts you to reset the modem?
And what do you mean by "reset"? On/off or (pin in the back) factory reset?
- rareaagleAug 19, 2018Aspirant
Unplug power, wait couple minutes, and plug it back it. This will correct problem (no internet)
- michaelkenwardAug 19, 2018Guru - Experienced User
rareaagle wrote:
Unplug power, wait couple minutes, and plug it back it. This will correct problem (no internet)
Sorry, but another question, when you say "no internet", do you mean that the wifi goes off, or stuff wired to the router?
What do the lights on the thing look like when this happens?
There is support for the CM400 at the end of this link:
>>> CM400 | Product | Support | NETGEAR<<<
Check the section Use LEDs to Troubleshoot.