have to reset modem a lot

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rareaagle wrote:

Unplug power, wait couple minutes, and plug it back it. This will correct problem (no internet)

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Sorry, but another question, when you say "no internet", do you mean that the wifi goes off, or stuff wired to the router?

What do the lights on the thing look like when this happens?

There is support for the CM400 at the end of this link:

>>> CM400 | Product | Support | NETGEAR<<<

Check the section Use LEDs to Troubleshoot.