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Have to unplug C7100V constantly.
I have had this modem now for a little over 2 years. I haven't had an issue until now. Just recently, like with in a month or so, I have ben losing my wifi connections. (Not sure of the ethernet conn...
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- Hi, Thanks for the reply!
To answer your questions:
What channels are you using? Auto? I'll have to look, but not sure what that has to do with me having to restart. The modem lights were PHONE: Flashing, no dial tone. Wifi: was also flashing. Basically, I had no service. I was not home and the last time, I forgot to even check to see if my network cable to my pc, was working (connected).
Any Wifi Neighbors near by? Yes.
If so, how many? 3 others.
It looks like I was being sarcastic up 👆 there, but I'm not. So I apologize for that.
I used to work for Comcast as an installer. I have an excellent Signal to the modem. I have a home run from my modem to the ground block.
I'm wondering if there was anything wrong with the actual modem, or the software.
I have quad core cable RG6 ran.
Did you see the failure in the event log? Does it mean anything?