NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Zuke's avatar
Zuke
Aspirant
Apr 07, 2016

HDD shows in C3700 Network map but not available for backup

I have my Netgear C3700 connected to a Toshiba model DWC130 3TB HDD. The HDD shows up in the Netgear genie network map. In ReadyShare Vault app, it shows no backup drive available. I cannot find any ...
Installation & Upgrade
JennC's avatar
JennC
NETGEAR Employee Retired
Apr 07, 2016

Hello Zuke,

 

Thanks for contributing and welcome to the community!
 
Unfortunately, you have posted in a wrong board, I will be moving your post to Home Networking > Cable Modems board to get community members and moderators in that board read your issue.
 
Regards,
  • Zuke's avatar
    Zuke
    Aspirant
    Apr 18, 2016

    I am really disappointed that a Netgear employee read my post, and didn't offer any suggestion on how to fix my problem. The minimal documents I have don't say anthing about this situtation. Isn't there any additional documentation that you could offer on Readyshare?