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Forum Discussion
Help c7800 router
Having a problem with my c7800 the main problem is that now my internet will just shut off randomly. I've never had this problem and I think it's my isp but I just wanted to make sure I didn't get a d...
I would recommend installing PRTG Network Monitor and PRTG Desktop applications on one of your computers that is always left on so that you can monitor your entire network to include the C7800. PRTG will not only perform Ping tests like the comcast techs will ask you to do when you call them for support, but it will also provide information like line jitter, network utilization levels, CPU, RAM, Hard Drive utilization, security/encryption types and their status, etc.
The unlimited trial period free version supports up to 100 sensors amongst all devices being actively monitored. Additionally I setup my C7800 "Internet" device monitoring to include ping tests to google.com, seeds.homedepot.com and mail.google.com every 60 seconds. This is a powerful tool that can bolster your position when dealing with Comcast and asking for reimbursements/credits on your bill for services not rendered.
- Snap that's a good idea....I should do that.