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Forum Discussion
MisFiTkEv
Feb 13, 2021Guide
HELP!!! cm1200 + RAX80 + Spectrum [Frequent Disconnects]
Please help. I keep having internet connection issues---frequent disconnects causing me to have to reboot. This has been happning to months. Ive had 4 Spectrum people out here --- they have reinst...
FURRYe38
Feb 13, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page when the connection seems bad.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Does this happen without the RAX online?